Client Support Desk & Help Centre

Yiba Ventures is triple-certified across internationally recognized ISO management systems: ISO 9001:2015 (Quality Management System), ISO 14001:2015 (Environmental Management System), and ISO 45001:2018 (Occupational Health & Safety). All fabrication yards and field operations undergo annual surveillance audits by accredited certification bodies.

Clients and engineering contractors can submit an RFQ online via our dedicated portal, uploading material bills of quantities (MTO/BOM) and engineering specifications. Our technical procurement team assigns an RFQ tracking reference immediately and delivers a detailed commercial and technical quotation within 48 to 72 business hours.

Yes. We have specialized divisions for both greenfield capital developments (turnkey civil construction, new processing facilities, cross-country pipelines) and high-risk brownfield modifications (hot-tapping, plant turnaround maintenance, debottlenecking, and live platform upgrades).

Every procurement order is shipped with complete documentation dossiers, including EN 10204 3.1 or 3.2 Inspection Certificates, Mill Test Reports (MTR), Positive Material Identification (PMI) logs, hydrostatic pressure test certificates, and third-party inspection sign-offs (e.g. DNV, Lloyd's Register, Bureau Veritas).

Clients are assigned a dedicated Project Delivery Manager and can also use our online Support Ticket & Reference Lookup tool by entering their Ticket/RFQ Reference Number and email to view real-time status updates and internal engineering notes.

Our primary fabrication yards and operational bases are situated in Lagos (Lekki Free Zone) and Port Harcourt (Trans-Amadi & Onne Free Zone), with active construction capabilities across West Africa and cross-border capabilities in Central and East Africa.